Introduction to J.O.S.I.E

J.O.S.I.E (Joe Solutions Intelligence Engine) is a subscription-based AI assistant platform built for businesses that need a branded, on-topic chatbot on their website — without building AI infrastructure from scratch.

What J.O.S.I.E does

Each business (tenant) gets an isolated AI instance with:

• A custom system prompt describing your business, tone, and rules
• Server-side guardrails that block off-topic or unsafe requests before they reach the model
• Optional document knowledge (RAG) on Pro and Enterprise plans — upload PDFs and J.O.S.I.E answers from your content
• An embeddable chat widget you add with a single <script> tag
• API keys for widget authentication and domain allowlisting
• Usage analytics and billing in the dashboard

How it fits together

Your website  →  widget.js (API key)  →  J.O.S.I.E API  →  Guardrails + RAG  →  AI model
                     ↑
              Dashboard config (prompt, docs, avatar, domains)

Who it is for

J.O.S.I.E is designed for:

• SaaS and product companies that want in-app or on-site support chat
• Service businesses with repeatable FAQs (hours, pricing, policies)
• Philippine businesses that need GCash, Maya, and local card billing
• Teams without ML engineers who still want accurate, bounded AI answers

Key principles

Plans at a glance

See Billing & Plans for full details.

Next steps

1. Create an account and sign in to the dashboard
2. Follow Getting Started to configure your assistant
3. Embed the widget on your site
4. On Pro+, add Knowledge Base documents