← All use cases

Online shops and marketplaces in the Philippines

E-commerce stores

Answer shipping, returns, and product questions on your storefront without waiting for support hours.

Common pain points

  • Shoppers ask the same policy questions before checkout
  • Support team repeats answers about delivery and payments
  • After-hours inquiries are lost or delayed

How J.O.S.I.E helps

  • Train the assistant from your FAQ, policy PDFs, and product sheets (Pro RAG)
  • Keep replies scoped to your store with server-side guardrails
  • Embed one widget on Shopify, custom sites, or landing pages

Suggested widget prompts

  • What are your shipping rates?
  • How do I return an item?
  • Do you accept GCash?